Job Title: Sales Manager Location: Keighley (Office-based) Salary: 27k-30k Job Type: Full-time Work Pattern: Monday to Friday, 9am-5:30pm (on-site) We're looking for a confident and experienced Sales Manager to join a respected residential property business. You'll play a key role in managing the full property sales process, leading client interactions, and supporting team performance. This is a senior position offering long-term development opportunities and strong earning potential. Key Responsibilities: Manage the full sales process from valuation to completion, acting as the main point of contact for both buyers and sellers. Support the onboarding of new property listings, including valuations, service agreements, and preparation of marketing materials. Oversee the marketing of residential properties including online listings, signage, and promotional assets. Conduct viewings and gather feedback to inform marketing strategy and support negotiations. Progress sales by liaising with solicitors, buyers, and sellers to ensure efficient and timely completion. Carry out compliance checks, including anti-money laundering procedures. Provide guidance and mentorship to junior team members, and step in for management meetings when needed. Monitor team and individual targets, and support performance improvement. Handle minor customer complaints and escalate issues where appropriate. Maintain accurate records using internal systems and contribute to sales reporting. Requirements: 2 years' experience in residential property sales or estate agency Strong negotiation and communication skills Excellent organisational and time management abilities Confident working under pressure and managing multiple priorities IT literate with a good understanding of CRM systems and Microsoft Office Proactive approach with a strong customer service mindset Knowledge of the West Yorkshire property market (desirable) Benefits: Commission structure and performance incentives Ongoing training and professional development Company pension scheme Supportive team environment Free on-site parking Clear career progression opportunities