Job Title : General Manager : Daytime Operations (Food Retail)
Location : Cambridge, UK
Salary: A GBP 40,000
I am working with thriving food retail business located in the heart of Cambridge, committed to providing exceptional customer service and high:quality products to their valued customers. The focus here is on freshness, sustainability, and customer satisfaction. As the brand continue to expand and evolve, I am seeking a dynamic and experienced General Manager to lead these daytime operations and drive the business forward.
Key Responsibilities of The General Manager
* Oversee all aspects of daytime operations, including inventory management, product procurement, and quality control.
* Develop and implement operational strategies to optimize efficiency, minimize waste, and enhance overall productivity.
* Ensure compliance with health and safety regulations, food hygiene standards, and company policies.
* Lead, motivate, and inspire a team of dedicated staff members to deliver exceptional service and achieve performance targets.
* Provide ongoing training, coaching, and feedback to enhance employee skills and foster a culture of continuous improvement.
* Champion a customer:centric approach and always uphold the highest standards of service excellence.
* Proactively engage with customers to understand their needs, address inquiries or concerns, and solicit feedback for continuous improvement.
* Act as a brand ambassador and represent the company positively within the local community and industry networks.
The right General Manager
: Proven experience (5+ years) in a leadership role within the food retail industry, with a track record of success in managing food led operations.
: Excellent leadership and team:building skills, with the ability to motivate and inspire a diverse team of employees.
: Exceptional customer service orientation and a passion for delivering memorable experiences to customers.
: Solid financial acumen, with experience in budgeting, financial analysis, and driving profitability.
: Excellent communication, interpersonal, and problem:solving skills.
Job Title : General Manager : Daytime Operations (Food Retail)
Location : Cambridge, UK
Salary: A GBP 40,000