A market-leading distributor within the UK and Ireland facade sector is looking to appoint a Sales Office Manager for its Cheltenham branch. This is a high-impact role at the centre of a busy sales office, offering genuine autonomy and visibility. You will be the focal point for day-to-day sales operations, customer service and order progression, working closely with the Branch Manager, Area Sales Manager and wider supply chain to ensure outstanding service and strong commercial performance.
The business is part of a larger, well-established group and is investing in growth, people and process. If you enjoy a fast-paced environment, thrive on building relationships, and want a role where you can drive results while developing a team, this is an excellent opportunity with a strong benefits package and clear long-term progression.
Sales Office Manager Salary & Benefits
Salary: £30,000 - £35,000
23 days holiday plus Bank Holidays, with additional days for long service
Salary sacrifice pension scheme
Life assurance
Health cash plan
Retail discounts
Employee assistance programme
Cycle to work scheme
Electric car leasing
Full time, permanent role
Sales Office Manager Job Overview
Support the Branch Manager with day-to-day management across the branch
Proactively build and manage the sales pipeline alongside the Area Sales Manager
Project manage customer orders from enquiry through to delivery
Ensure internal processes are followed and system records are accurate and up to date
Raise and process sales quotations, purchase orders, delivery notes and PODs as required
Liaise closely with the designated fabrication centre to ensure orders are produced and delivered on time, meeting quality standards
Build strong customer relationships, including face to face meetings, to increase opportunities and protect or improve margin
Provide a consultative, service-led customer experience across all interactions
Train, develop and motivate junior sales team members in the sales office
Attend meetings and support wider branch activity as required
Ensure legal, regulatory and statutory obligations are met, including health and safety responsibilities
Keep up to date with industry trends and participate in training and professional development
Sales Office Manager Requirements
Minimum 2 years' experience in a similar role within a fast-paced sales environment
Proven experience exceeding sales targets and managing sales activity day to day
Strong commercial awareness with excellent negotiation skills
Confident project managing multiple customer orders and priorities simultaneously
High attention to detail with strong numeracy and accurate administration
Strong IT skills including Microsoft Office and Excel
Experience using ERP and CRM systems, NetSuite is advantageous
Experience buying and selling construction products is highly desirable
Strong written and verbal communication skills
Comfortable supervising, developing and supporting a team
Proactive and organised, able to work under pressure and meet deadlines
Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for