## Estee Lauder - Counter Manager - John Lewis WelwynWelwyn Garden City,GB-HRT,United Kingdom## DescriptionWe are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.## Qualifications⁃ Proven retail experience preferably within cosmetics⁃ The ability to provide inspirational, authentic and personalized customer service⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets⁃ Retail operations experience including inventory management and cash reconciliation⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment⁃ Previous experience with retail point⁃of⁃sale software⁃ Proficient in Microsoft Office⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interviewWe are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Beauty Advisors to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. You will have accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. You will have: • A passion and energy to provide inspirational, authentic, and personalised customer service • An approachable, friendly with a ‘can-do’ attitude • Previous experience managing a large team, beauty/fragrance experience is desirable • Confidence in speaking to customers, get to know them and understand their needs to best cater to them • Flexible availability across days/hours. We want all of our team to have a good work-life balance,When you upload your resume, we provide job recommendations to you. You will also receive job recommendations by email.You acknowledge that you will provide the relevant entities of The Estée Lauder Companies with your resume/CV that contains your personal information, and that you have read and agree to the collection, use, and international transfer of your personal information in accordance with our. The relevant entities of the Estée Lauder Companies (the prospective employers) will use your personal information to suggest jobs that fit your skills and experience and (if you decide to upload your resume/CV) may also email you future jobs that may be of interest to you. You can opt out of these emails at any time by clicking the "Unsubscribe" link at the bottom of these emails.
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