Priority Candidates will be considered in the first instance
Wigan Town Hall
Library Street
Wigan
WN1 1YN
Salary: Grade 4, £24,790 - £25,992 per annum. £12.84 - £13.47 per hour
37 hours per week
Temporary until 31st March 2026
We're on a journey to build a workforce reflective of our Borough.
We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!
Your role:
The Project Support Assistant will provide support to the role of the Homelessness Solutions Team in providing advice and assistance to customers and stakeholders surrounding homeless prevention.
You will act as first point of contact for individuals who are threatened with or experiencing homelessness. You will provide support and assistance to ensure people quickly receive the best quality advice and information regarding their housing and support options. You will also provide support to the Homelessness Solutions Officers, assisting in delivering the functions required under homeless legislation and focusing on helping to provide sustainable housing solutions to those in greatest need
About you:
To be successful within this role you must be able to demonstrate excellent interpersonal and communication with the ability to quickly establish relationships.
You must have experience of working as the first point of contact, using Microsoft office packages and have the ability to work under pressure.
You will ensure you adhere to data protection information sharing arrangements and local safeguarding policies at all times.
About us:
Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.
The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
The Homeless Solutions Team work to support both preventing and relieving homelessness in the borough by working together with customers, partner agencies and accommodation providers. You will be part of an experienced team who place individuals and their families at the heart of what we want to achieve. You will be positive and open to doing things differently to meet the needs of the individuals that we support.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.
To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)
Prove your right to work to an employer
For further information, please contact Joanne Hurst - joanne.hurst@wigan.gov.uk
Interview dates:
Priority candidates: 8th August 2025
All other candidates: 11th & 12th August 2025
To view the details relating to this position, please click the links below: