Business Area: Nespresso
Location: Field based
Salary: Circa £80,000 annually depending on experience
Benefits
* Competitive Bonus scheme
* 17% Car Allowance, capped at £13,000 per annum
* Generous pension scheme
* 12 flexible days on top of 25-day holiday entitlement
* 2 paid volunteering days
* A focus on personal development and growth
* Nespresso machine and allowance of capsules
Although this is a full-time opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs; don’t let this stop you from applying.
We’re excited to be recruiting for a brand new position and are looking for a B2B Agent Channel Manager to join our team. This is a pivotal, strategic role within our B2B organisation and a fantastic opportunity for someone looking to further their career in a senior leadership position.
This is a permanent role, reporting directly to the B2B Commercial Director.
Driven by innovation, quality, and a passion for great coffee, Nespresso Professional has ambitious plans to grow its presence across the Out Of Home (OOH) sector across the UK & Ireland. To support this mission, we are looking for a resilient and motivated individual to join our B2B team as an Agent Channel Manager, working with a significant strategic partner to further elevate the Nespresso portfolio.
Your impact
In this role, you will own and lead the UK & Ireland Agent Channel strategy, ensuring full alignment with Nespresso OOH, UK & Ireland, and Global priorities. You will define, challenge, and approve the Agent’s annual and multi-year commercial and marketing plans, ensuring they reflect regional market dynamics and deliver sustainable growth.
Key responsibilities
* Providing executive oversight of operational plans, HQ initiatives, product launches, strategic programmes, and business transformations
* Demonstrating strong team leadership by actively contributing as a team player and acting as a visible role model for behaviours, values, and ways of working across the team and the wider organisation
* Leading Agent performance and capability assessments, recommending structural, operational, or strategic changes where required
* Contributing to market potential analysis, contract negotiations, and functional capability reviews
* Actively shaping route to market evolution, including distribution model optimisation
* Governing direct Nespresso national and international contracts and ensuring effective cascade to the Agent
* Setting, negotiating, and formally contracting annual sales, growth, and profitability targets
* Ensuring full compliance with the Distribution Agreement across all functions
* Sponsoring and leading Agent initiatives driven by P&L logic and EBITA contribution
* Acting as the senior Nestlé interface for the Agent, enabling effective cross BU collaboration
* Serving as a senior coach and sparring partner to the Agent leadership team
* Sharing strategic market, customer, and competitive insights to drive superior execution
* Sponsoring and steering marketing collaboration across digital, events, activations, and brand experience
* Personally engaging with top strategic customers and key accounts alongside the Agent
Your ingredients for success
To thrive in this role, you will bring proven experience managing Agent relationships, or have operated as a Senior Key Account Manager, ideally within a B2B environment. You will be highly skilled at building strong partnerships while making a tangible impact across internal and external stakeholders.
You will have experience working in a fast-paced organisation and a strong background in change management. This opportunity is ideal for someone with a genuinely entrepreneurial mindset, who embraces challenges with a can-do attitude and unwavering determination to deliver results.
Other key attributes
* Experience managing third party partners, ideally within a B2B environment
* Strong negotiation skills with broad commercial experience
* Line management or leadership experience within a similar environment (essential)
* Strong analytical and problem-solving capabilitiesExcellent presentation and communication skills, with the agility to adapt to distributors of varying sizes and operating models
* Change management experience in a cross-functional environment
What you need to know
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
To find out more about Nestlé’s commitment to a Diverse and Inclusive Workplace, visit Nestlé's Commitment to a Diverse and Inclusive Workplace.
To find out more about your recruitment journey with Nestlé, visit Recruitment Journey | Nestlé UK & Ireland.
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