At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Global Compliance and Reporting (GCR) is one of our five tax service lines. Our GCR professionals help businesses meet demands for statutory reporting, tax reporting, tax compliance and tax risk management. Many of our engagements are with clients going through wider tax transformation and operating model change programmes. Our GCR team work with a wide range of businesses to help them develop and implement effective, practical and sustainable approaches to managing tax compliance and reporting. The opportunity Our Global Tax Managed Services team works with leading organisations across a range of services from full tax and finance operate outsourcing, supporting with the design and implementation of their tax operating model, compliance process design and the project management of outsourced compliance and reporting services. We are a team which embraces diversity and inclusion with a mix of cultures, nationalities and backgrounds. We believe this makes us perfectly suited to the global environment in which we work. We are looking for a Newcastle based Senior Associate to join our thriving team. You will work closely primarily with our London and India teams, also with opportunities to support our wider teams in Germany, Netherlands, Switzerland, Hungary and France. As part of this energetic and diverse team, you will have opportunity to gain experience across these services, further develop your skills and have day-to-day contact with senior team members at our clients. This is an exciting time to join our specialised team when we are seeing unprecedented demand for our services and strong growth opportunities. Your Key Responsibilities Contract management Support a number of global compliance contracts, some with client interface and some in a supervisory service delivery role Proactively managing service delivery risk across those contracts through the use of issue and risk logs and the implementation of escalation processes Developing and maintaining relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensuring effective and timely communication Help manage contract governance including adherence to agreed process and procedures Help manage contract reporting against service level agreements (SLAs) and key performance indicators (KPIs) ensuring timely resolution of issues Provide guidance to juniors and support to peers, colleagues and clients on contractual issues, and oversee local fee and scope negotiations Focus on the successful delivery of projects, ensuring technical excellence and practical/business approach taken Quality and Risk Management Supporting the Global Engagement leader on Quality & Risk Management (QRM) matters, overseeing implementation and adherence to agreed processes, procedures and timetables Liaising with Global and Tax QRM and legal teams in the resolution of client service management issues Providing support to help maintain the specified contractual framework and supporting agreements for all engagements Detailed scoping and process assessments Review and suggesting improvements to compliance and reporting processes considering data sources, hand-off points and controls Business development and proposal assistance Working with the Global Engagement Leader to support pursuit and proposal activities, in response to client RFPs. This includes running global pricing exercises and being a part of EY’s presentation team at client presentations Support development of client business case for change Identify opportunities for additional EY services and / or extensions to EY outsourcing services for existing EY clients Compliance methodology Sharing successful tools, techniques and approaches with other team members; Project managing small business development projects Skills And Attributes For Success Strong client relationship management skills with ability to develop quality outputs to clients Negotiation skills, able to sustain opinion and handle challenges Business development skills, able to identify new opportunities to sell work Effective time management, ability to remain calm when under pressure to meet deadlines Some experience of coaching and developing more junior staff Change orientated with flexible approach Innovative mindset with a focus on problem solving To qualify for the role, you must have: Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or in-house team ACA / CA / ATTI/CTA/Tax Inspectors or a breadth of knowledge equivalent to a tax specialist qualification is not essential but welcome Language skills: Business English as well as German, to support future opportunities in France long-term French speaking skills preferable Proven project management skills, and an ability to plan and prioritise work, meet deadlines, monitor own budget. A PRINCE2 qualification or similar would be beneficial. Experience of working on international projects Process and technology design skills An undergraduate or post-graduate degree Ideally, you’ll also have Project management skills, plan and prioritize work, meet deadlines, monitor own budget Experience working on multi-jurisdictional projects What We Look For Excellent communicator in a range of situations both written and oral Enthusiastic and flexible attitude to work Strong project management skills Ability to work across a range of projects and clients often with tight deadlines Innovative mindset with a focus on problem solving What We Offer You At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.