Aftersales Administrator Location: Maldon £25,000 - £27,000 per annum Experienced Administrator required to join a busy aftersales department in a local manufacturing business. This is a full-time permanent role, working 8.30 – 5pm Monday – Friday. Your duties will include raising sales invoices, preparing reports, updating the CRM, using excel to formulate spreadsheets and more. You will join a team of 4, who work together to ensure the smooth running of the aftersales department. Day to Day Duties: * Raising customer orders; order input; acknowledgement and issue of invoices and other supporting documents. * Booking and managing Courier Deliveries * Assist to prepare monthly, quarterly, and annual sales reports and forecasts, using a variety of software packages, such as Microsoft Word, and Excel. * Accurate entry of customer data into ERP system and maintaining the integrity of records * Provide timely response to customer enquiries using email, phone etc as necessary. * Liaising with staff in other departments and with external contacts * Diary Management and Travel Booking * Maintaining Training records Required Skills & Qualifications: * Strong IT skills and knowledge of the Microsoft Office suite, particularly Excel. * Strong written and oral communication skills are essential to respond to all customer enquiries in a professional manner. * Experience of inputting data efficiently and accurately * Self-motivated with excellent organisational skills and strong attention to detail * Excellent Communication Skills * Team Player with Maturity – A results-oriented individual who, at the same time, is the consummate team player who can effectively negotiate with others to achieve win-win outcomes. Pay, Benefits & Working hours * Basic salary of £28,000 * 4 days per week in the office, 1 from home. * Private Health care * Salary Sacrifice Pension Scheme * Death in service (4 times basic salary) * Attractive office locations, with free on-site parking * 25 days holiday per annum, plus bank holiday