Test Centre Administrator
We are hiring for a Test Centre Administrator to join our team in Cheltenham. The position is permanent, part‑time, with a minimum of 8.25 hours per week and includes Saturday work. Shift patterns vary week to week. The role is based at the Leicester test centre and pays £13.60 per hour.
Responsibilities
* Welcome, greet and check‑in customers/test‑taking candidates.
* Comply with all exam testing security and procedures, following company policies with careful judgment.
* Verify customer/candidate personal identification documents and explain the exam testing process and rules.
* Proctor and invigilate candidates while they complete their exam or test.
* Troubleshoot and coordinate with internal departments, such as IT, to resolve technical issues in the Test Centre.
* Perform housekeeping duties, such as vacuuming floors and sanitizing keyboards/workstations.
Qualifications & Requirements
* School qualifications in English and Maths.
* Experience working with Microsoft Office (Word, Excel and Outlook) is an advantage.
* Flexible to work a variety of shifts on any day Monday through Sunday.
* Strong attention to detail and ability to monitor for restricted behaviour from a distance.
* Comfortable in a quiet testing environment, able to sit for long periods, and escort candidates to and from examination rooms.
* Team‑player with good customer service skills.
Equal Opportunity Employer
Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
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