Account Manager & Customer Service Advisor
Location: Leeds
Hours: 37.5 hours per week
Working Pattern: Monday Friday 9:00am 5:00pm (rotational Saturdays)
Salary: Competitive + Discretionary £2,000 Annual Bonus (based on KPI performance)
Job Type: Permanent, Full Time
About the Role
We are recruiting confident, personable and customer-focused Telesales & Customer Service Advisors to join a busy and growing drinks distribution business based in Leeds.
This opportunity is ideal for someone with a hospitality background, such as bar staff, supervisors, restaurant managers or hotel team members, who understands drinks, stock control, upselling and customer relationships, and has experience selling to customers over the phone. As a Customer Service and Telesales Advisor, you will use your product knowledge and communication skills to support business customers while driving sales growth.
You will manage a mixture of inbound and outbound calls, speaking daily with licensed venues and business customers, building relationships, processing orders and identifying opportunities to increase product range and spend. The successful Customer Service and Telesales Advisor will be confident discussing products, making recommendations and delivering excellent service in a fast-paced, target-driven environment.
If youre comfortable discussing products, making recommendations and delivering excel...