Ward Administrator | Spire Little Aston hospital | Part Time | Permanent
Spire Little Aston Hospital are seeking an experienced administrator to join the team on a part time basis. As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Duties and responsibilities
These will include but are not limited to:
1. Responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
2. To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital
3. To deal with all telephone enquiries in an efficient and courteous manner
4. To give clear, concise information to all enquiries
5. To liaise with Catering Department regarding orders for refreshments by patients and visitors
6. To inform insurance companies if extended length of stay is required to keep insurance companies informed of emergency admissions
7. Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete.
8. Ensure that all filing of results and other information is accurately filed in the patient’s notes
Who we're looking for:
9. Previous relevant experience in an administrative support role, within a similar industry would be ideal but not essential
10. Excellent attention to detail
11. Customer Service skills
12. Process driven
13. Team player
14. Computer literate
15. Adept at handling various calls on a daily basis
16. Excellent verbal and written communication skills
17. Reliable and happy to work in different departments as required
Contract: Part time hours
Hours: 06:00-14:00, 12:00-20:00, 12:00-20:30 Mon to Sun - rota
Benefits:
18. We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
19. 35 days annual leave inclusive of bank holidays (Pro Rata)
20. Employer and employee contributory pension with flexible retirement options
21. 'Spire for you' reward platform - discount and cashback for over 1000 retailers
22. Private medical insurance
23. Life assurance
24. Free DBS
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications