DescriptionEmployerLocation
Group Operations Management Information Assistant
Location: Remote / Home Based some travel
Salary: £31,220 - £34,860 Dependent on experience
Hours: 40 hours per week, full year contract
Due to our continued growth we are looking for another Management Information Assistant to support the Group Operations MIS specialist in the continued development and support of operational management information systems including Engage, SCR Tracker, Safety Culture and others as they come on line.
You will be supporting through a structured support desk, system development, training, development of user guides, stakeholder workshops and consultation and quality assurance of use of applications across the business.
Key accountabilities:
1. Ensuring that confidentiality is appropriately maintained at all times and that regulatory and legal requirements are met:
2. Support services with matters reported through the service desk.
3. Support with change requests, development and testing.
4. Ensure integrity through regular quality data audit processes to include feedback to the relevant users/managers and undertaking adjustments to processes as necessary
5. Train new users and managers as required and existing Administrators for new processor and/or where additional support is required
6. Liaise with key stakeholders, OD’s primarily, Heads and Principals and exec to understand how systems can support smooth service operations
7. Work with new and mature services to ensure staff understand how to use the systems and the associated benefits
8. Develop systems which responds to requests for support, change management and troubleshooting in a timely manner
9. Undertake full range of reporting both using the nominated systems and others tools as necessary to support the business
10. Liaise with the relevant teams to gain feedback and requirements to develop systems across the group.
Please note that duties will vary and you will be expected to contribute to the overall aims of the company when required
Skills and Qualifications
11. Experience of using and supporting management information systems
12. Good understanding of systems, processes and implementation of change
13. High level of literacy and numeracy.
14. High level of computer literacy, including Microsoft Office packages such as Excel, Word, Outlook, or equivalent systems and interest in and ability to learn other systems and packages.
15. High levels of accuracy and attention to detail
16. Able to work autonomously and on own initiative
17. Ability to manage own time to deal with multiple tasks effectively
18. High levels of interpersonal ability with excellent written and verbal communication
19. High levels of confidentiality and ability to deal with all matters in line with data protection including ability to decline sharing of information without authority
20. Able to deliver training and develop necessary training tools
Benefits and Additional Information
What’s on Offer at Aurora?
We believe in supporting you as much as we support the children and young people in our care. Here’s a snapshot of the fantastic benefits waiting for you:
Grow with Us – Training & Development
Learning never stops at Aurora! We offer a wide range of training programmes and career development opportunities to help you build your skills and reach your goals.
Save Money on Everyday Essentials
With the rising cost of living, our Perkbox app helps you stretch your money further:
21. Discounts on groceries, phone plans, internet, dining out, gym memberships & more
22. Access to our Cycle to Work and Car Scheme
Access Wagestream – a financial wellbeing app that helps you track earnings, save, get expert money advice, and even access part of your pay early when needed
Competitive Pay & Reward
We regularly benchmark our pay and benefits to stay ahead of the curve. You’ll enjoy:
23. Enhanced Annual Leave
24. Company Sick Pay
25. Enhanced Pension
26. Life Assurance
24/7 GP Access – For You & Your Household
Need a doctor? No problem. Book a phone or video appointment anytime, day or night. This service covers everyone in your household.
UK Health Cash Plan
Cover everyday healthcare costs like dental and optician bills. You and your children are included in the scheme, and you can upgrade to add your partner too!
Employee Assistance Programme
Your wellbeing matters. Get confidential support on a wide range of issues, including:
27. Freephone counselling (available 24/7)
28. Online tools and resources
Refer a Friend – Earn £1,000!
Know someone who’d be a great fit? Refer them and get rewarded!
(*Terms apply)
How to Apply:
You can apply online by completing our online application form.
Successful applicants will be subject to pre-employment safeguarding checks including an enhanced disclosure and barring service (DBS) check.
The post is exempt from the Rehabilitation of Offenders Act 1974 and the Aurora Group is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.
The Aurora Group is committed to safeguarding and promoting the welfare of the children and young adults in our care and is a disability confident and equal opportunities employer.
This advert could be taken down at any point in time without prior notice if the position is filled.
Please note that candidates that are shortlisted might be subject to an online search.
Safeguarding Statement
The Aurora Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.