Job Description ICT & Resources Assistant (Virtual School Sensory Support) | 10502 | Permanent Contract | 20 hours per week - Term Time plus two weeks | £12,339.23 to £12,535.79 per annum | Grade D | County Hall, Norwich An exciting opportunity has arisen for a part-time ICT & Resources Assistant within the Virtual School Sensory Support (VSSS) team. This is a hybrid role, requiring at least one day per week at County Hall. VSSS works across Norfolk to support deaf, vision-impaired and multi-sensory-impaired children and young people, working closely with families, educational settings and partner agencies to achieve the best outcomes. We are seeking a hard-working, customer-focused and efficient individual to provide a wide range of support, including the preparation and management of specialist equipment and learning resources. The role includes supporting the planning and organisation of events, activities and training, as well as arranging travel and accommodation. You will need a methodical approach, strong attention to detail, and the ability to work effectively with a wide range of people. Excellent customer service skills are essential, along with flexibility, adaptability, and the ability to maintain focus on repetitive tasks. Strong IT skills and a collaborative team-working approach are essential. You will also need a willingness to learn and confidence in using new technologies to support sensory-impaired children and young people. Training will be provided on specialist equipment and resources. VSSS operates mainly as a term-time service. Flexibility is important, and the successful candidate is likely to work Mondays and Tuesdays, with additional agreed days as required. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. For an informal discussion about the role, please contact James Burrage, Technical Support Officer at james.burrage@norfolk.gov.uk or call 01603 306391. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. Financial benefits such as: 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 21 May 2026 at 23:55 All other applicants closing date: 28 May 2026 at 23:55 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.