Your new company
Hays are seeking an experienced and driven Head of Sales to lead, manage, and motivate our clients' Manchester city centre-based sales function within a professional services environment. This is a senior leadership role responsible for driving revenue growth, developing high‑performing sales teams, and owning the full client and customer journey from initial engagement through to long‑term relationship management.The successful candidate will be hands-on, process‑driven, highly client‑facing, and passionate about building both people and scalable sales operations.This is a fully office based role in Manchester city Manchester.
Your new role
Key Responsibilities
Lead, coach, and motivate the sales team to consistently achieve and exceed targets
Set clear sales strategy, objectives, and performance metrics aligned to business goals
Take ownership of the end‑to‑end client and customer journey, with previous experience from lead qualification through onboarding, delivery handover, and ongoing account growth.
Act as a senior client‑facing leader, strengthening relationships with key clients and stakeholders
Design, implement, and continuously improve structured sales processes and pipelines
Ensure sales activity is well‑documented, data-driven, and CRM‑led
Collaborate closely with marketing, delivery, and leadership teams to ensure a seamless customer experience.
Identify new business opportunities, upselling and cross‑selling potential within existing accounts
Provide accurate sales forecasting, reporting, and insights to senior leadershipWhat you'll need to succeed
You will be a commercially astute sales leader with a strong background in professional services and a proven track record of managing successful sales teams.Essential experience and skills:
Significant experience in sales within a professional services environment
Demonstrated success in leading, managing, and motivating sales teams
A background as a hands‑on sales professional, not solely a people manager
Extensive client and customer‑facing experience at a senior level
Proven ownership of the full end‑to‑end client journey
Strongly process‑driven, with experience building and embedding sales frameworks
Comfortable using CRM systems, sales reporting, and data to drive decisions
Excellent communication, negotiation, and stakeholder management skillsWhat you'll get in return
A senior leadership role with real influence over commercial strategy
Competitive salary of £50,000 and performance‑related bonus
Excellent culture and Manchester city centre offices.
Opportunity to shape and grow a high‑performing sales functionWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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