Sales Support Specialist – Join the Team at Hennings Wine Merchants!
The Wine Cellars, Pulborough, RH20 1AQ
Part-Time | Monday to Friday, 10:00am – 3:00pm
Who We Are
At Hennings Wine Merchants, wine isn’t just our job – it’s our passion. From everyday favourites to rare finds, we’ve been serving wine lovers and trade customers across the UK with expertise, personality, and a good splash of humour since the 1960s. Based at our Wine Cellars/Office in Pulborough, we’re a friendly bunch who take pride in what we do – and we’re looking for someone brilliant to join us!
The Role
We’re on the hunt for a super-organised, people-loving Sales Support Specialist to help keep our sales operation ticking along nicely. You’ll be the behind-the-scenes hero – supporting our sales team, chatting with customers, keeping the admin in shape, and making sure things run smoothly.
What You’ll Be Doing
* Processing orders
* Helping customers over telephone and email – friendly and reliable service is our thing
* Keeping customer records and sales info up to date
* Working with the team to make sure deliveries go without a hitch
* Assisting with digital admin, customer lists, offers, and even the odd event or tasting
* Pitching in wherever needed – we’re a small team that supports each other
What We’re Looking For
* Organised, reliable and calm under pressure
* Great communication skills (and a sense of humour never hurts)
* Comfortable using Microsoft Office (especially Excel and Outlook)
* Experience in admin, customer service or sales support
* An interest in wine – no need to be an expert, but we’d love it if you’re curious and keen to learn
Bonus Points For
* Experience in the wine trade or a WSET qualification
* Knowledge of E commerce
* CRM or order management sales and stock processing systems experience
What’s In It For You?
* A competitive hourly rate based on experience
* Staff discount - yes, you’ll get to try the good stuff
* Support for wine training (including WSET courses)
* A lovely working environment in the Sussex countryside
* Family-friendly hours: Monday to Friday, 10:00am – 3:00pm
* Being part of a passionate, down-to-earth team who really enjoy what they do
How to Apply
Pop over your CV and a short cover letter to alison.howard@henningswine.co.uk telling us why you’d be a great fit.
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