Overview
We\'re looking for an Engagement Manager - Analytics Consulting Services (Banking, Fintech & Payments) to join our growing team. We are expanding our analytical consulting services and building a full end-to-end advisory capability. You will lead analytics-driven consulting engagements, owning delivery, shaping solutions and serving as a trusted advisor to senior stakeholders. The role blends client leadership, problem-solving and hands-on delivery to unlock measurable value. You will operate independently of our data products business while leveraging TU assets where appropriate, ensuring objective advice and outcomes.
Responsibilities
* Client leadership & delivery ownership: Serve as primary client contact; manage senior stakeholders and steer decision-making; own delivery from problem framing to value realisation - hypothesis design, analytical approach, execution oversight and insight-to-action plans; orchestrate onshore/offshore teams; establish cadence, risk/issue management and quality controls
* Business development & commercial growth: Lead opportunity creation and conversion (discovery, proposal and statement of works); drive go-to-market strategy including commercials, pricing, packaging, and partnerships; own pipeline health, win plans and account growth
* Analytics solutioning: Shape the analytical approach across data extraction, modelling, experiment design, business analytics and visualization; ensure solutions are explainable and production-viable; connect insights into P&L: growth, risk, fraud, collections & recoveries, pricing/optimisation and customer experience
* Consulting toolkit & IP: Develop and maintain proposal shells, pitch narratives, case libraries, scoping templates, estimation models, delivery playbooks and quality gates; capture project IP (reusable assets/accelerators) and codify into repeatable offerings; drive knowledge-sharing across the practice
* Team leadership & practice building: Support practice head in bringing top talent across data science, consulting, and delivery roles; shape analysts into high performers via mentoring and skill development; collaborate with global teams to ensure consistent quality and knowledge sharing; build delivery systems - delivery processes, quality controls, client engagement models
* Track record in analytics/consulting: Years of experience (incl. 5+ in financial services), leading multi-stakeholder programs for UK banking/fintech/payments (preferably with card issuer exposure); outstanding track record of shaping business outcomes via data-driven solutions; strong foundation in credit risk, regulatory frameworks, and portfolio management; proficient in analytical tools and techniques; understand how to win trust, deliver value, and build long-term partnerships; excellent communication and executive presence; comfortable with C-suite; demonstrated thought leadership and global delivery experience; commercially astute: pricing, margin management and account growth; familiarity with modern data stacks (SQL/Python/cloud) and visualization tools is a plus
Company & Benefits
* TransUnion is a major credit reference agency, offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
* Salary and bonus/commission schemes (as appropriate); benefits package includes:
* 26 days\' annual leave + bank holidays (increasing with service)
* Global paid wellness days off + a birthday leave day
* Generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
* Private health care + wellbeing programmes (mindfulness tools, etc.)
* Access to diversity forums and communities
Additional Information
TransUnion - a place to grow: If there\'s something on the list of essential / desirable skills you can\'t quite tick off, we\'re open to exploring training and development opportunities for the right candidate. We know imposter syndrome is real; let\'s confront it so we can grow and thrive together. Flexibility at TU: We recognise the need to balance work and life. If the role is advertised as full time, let us know if you are seeking part-time or flexible working arrangements and we can discuss this.
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