Associate Consultant – Healthcare and Risk
Location: Greater Bristol Area, United Kingdom
Overview
Role to support the service delivery of client accounts across the People Solutions practice. Responsible for developing client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.
Responsibilities
* Understand clients' benefit requirements and provide advice on insurers' services, coverage and pricing
* Deliver day-to-day servicing to support retention and development of the business
* Prepare risk specifications, manage scheme accounting, run census data audits and provide ad-hoc consulting projects
* Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
* Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
* Support the broader development of insurer relationships
* Ensure compliance requirements and internal controls are fully met
* Oversee delivery of claims and underwriting activity
* Coordinate the use of other Lockton specialist teams where required
Qualifications
* Proven experience in UK SME benefit broking/consulting environment
* Principal focus on healthcare and group risk insurances (ideally both)
* Exceptional client relationship skills
* Ability to manage time effectively with a focus on priorities, targets and deadlines
* Strong critical thinking with ability to distill complex issues into clear, actionable recommendations
* Desire to learn, proactive approach and ability to research information
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