Description
We\'re looking for an energetic and inspiring Product Team Leader to join the team. You will lead, inspire, and empower your store team to deliver an inspirational customer journey and a great place to work for our teams. You will be an expert in product handling and will constantly strive to improve the customer journey through delivering exceptional visual execution and a high level of customer service. You will support the Product and Commercial Manager to develop the team and maintain operational standards, and in turn generate outstanding sales, all-round KPIs and high-performing teams.
For a more detailed overview of this role, check out the job description attached at the bottom of this advert.
What You’ll Be Doing
* Deliver great product placement and ‘wow’ wearable outfits.
* Consistently deliver strong visual standards with the customer journey at the forefront of every decision.
* Confidently duty manage in all areas of the store operation including service, people, and operations.
* Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
* Have a good understanding of commercial tools and how to use to drive commercial actions.
* Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.
* Support the management of store operations, including compliance with health & safety standards.
* Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.
You\'ll Be Perfect If
* You have previous experience in retail, preferably in a supervisor role.
* You are passionate about fashion and stay updated on the latest trends.
* You possess strong communication and interpersonal skills.
* You can motivate and inspire a team to achieve their best.
* You are proactive, adaptable, and thrive in a fast-paced environment.
* You are committed to creating the best possible customer journey and love our products.
Things To Consider
* Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. Adaptability is essential.
* Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
* Managing People: Strong emotional intelligence is essential, as you\'ll be managing a diverse team.
* Hands-On Role: This position is strategic but also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
* Weekend Work: You\'ll need to work on weekends, public holidays, and during key seasonal periods.
* Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
This Is For You
We\’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
What we can offer you:
* 💰 Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
* 🛒 Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!
* 🎉 Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
* 🤎 Family support for maternity, paternity, adoption & fertility treatment with Retail Trust backing.
* 💕 Give as you earn scheme, a ‘Giver Island’ day each year and matched funding.
* 🎓 Progression focus with on-the-job training and qualifications.
* 💰 A generous bonus scheme & private pension plan.
* 😎 28 days (UK) / 30 days (ROI) paid holiday, inclusive of Bank Holidays, with option to buy additional holiday.
Keeping You Safe
At River Island we are committed to safeguarding all employees regardless of age or job role. We promote equality of opportunity and welcome applications from individuals of all ages, genders, ethnic backgrounds, disabilities, sexual orientations, gender identities, socio-economic backgrounds, religions and beliefs. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Engineering and Information Technology
* Retail
Industries
* Retail
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