BRAND NEW DESIGN ROLE - FAST-GROWTH D2C RETAILERThis award winning, global business is laying down roots in the UK, and increasing their headcount in London with a number of critical business hires. The creative design team is a key pillar in terms of their ongoing success and we're looking for an online retail design expert to help elevate their digital customer experience. What they need –Someone who understands how to design online user journeys, to maximise customer engagement and ultimately conversionWorking alongside a fast-scaling team, you'll be taking the lead on optimisation initiatives, redesigning web experiences for their customersA data-centric designer who informs all design decision making with data and researchSomeone who understands ecommerce best practice and who strives to create the most intuitive customer journeysA curious and capable designer who can work under their own steam, using their initiative to spot opportunities to improve site experience to deliver against growth metricsSomeone who understands how to balance functional ecommerce design without ever compromising on the visual quality and continuity of the brand What you're great at –Delivering exceptional design solutions for another online retailer, overseeing both UX & UI across mobile and webIdentifying design problems and opportunities to improve customer journey and overall site experienceConfident taking design decisions that refine the site & customer experience across all touchpointsUsing data & research to inform your design thinking, balancing the needs of site optimisation with brand and creative Thriving in an environment where they're building the rocket as they go (!) not afraid to work autonomously at times, to support the ongoing evolution of the digital customer experience What you'll get –Holiday allowancePensionTech budget Enhanced parental LeaveOffice based 4 days p/w with WFH 1 day p/wWellness budget