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General manager

Birmingham (West Midlands)
Knekt Hub Ltd
General manager
Posted: 27 December
Offer description

General Manager – New Opening (City Centre, Birmingham)

Location: Birmingham City Centre
Salary: Circa £50,000 per annum + performance bonus
Hours: Full-time | Approx. 48 hours per week

We are recruiting a General Manager to lead a high-profile restaurant opening in Birmingham city centre, operated by an established group behind Michelin- and AA-accredited venues.

This is a senior leadership role for an experienced hospitality operator who combines strong floor presence with commercial control. You will be responsible for delivering outstanding guest experiences across breakfast, lunch, and dinner, while building and leading a high-performing front-of-house team.

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The Role

As General Manager, you will take full ownership of the day-to-day operation, brand standards, and commercial performance of the restaurant.

Key responsibilities include:

* Leading front-of-house operations across all services

* Recruiting, training, and developing a strong FOH management and service team

* Owning P&L performance, labour planning, budgets, and cost controls

* Working closely with the Head Chef to deliver seamless service and strong guest feedback

* Ensuring compliance with health & safety, licensing, and company standards

* Driving bookings, repeat business, and guest engagement

* Acting as the on-site ambassador for the brand and guest experience

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About You

* Proven experience as a General Manager or senior Restaurant Manager in quality-led hospitality

* Strong commercial awareness with experience managing budgets, margins, and KPIs

* A confident, visible leader with a natural presence on the floor

* Highly organised, calm under pressure, and solutions-focused

* Passionate about service, food, and building great teams

* Flexible to work evenings, weekends, and peak trading periods

* Right to work in the UK

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What’s on Offer

* Circa £50,000 base salary, plus performance-related bonus

* Senior leadership role within a growing, quality-focused restaurant group

* Real influence over culture, standards, and guest experience

* Clear progression opportunities as the group expands

* Staff meals, training, and group-wide discounts

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Apply

If you’re looking for a flagship General Manager role within an ambitious restaurant group and want to be part of an exciting city-centre opening, we’d love to hear from you.

Please apply with your CV or get in touch for a confidential discussion.

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