Organisation The Football Association Salary Competitive Location Burton Upon-Trent Contract type Permanent (Full time) Closing date 25 March 2026 Job Description Set the bar for
The FA are excited to be searching for an Operations Coordinator to join our St George's Park Operations Team. The successful candidate will support the successful delivery and coordination of events at SGP, as well as the management of resources for operations and events in line with policies and procedures.
What will you be doing?
This hands-on position requires an active presence on site, ensuring every operational detail for all SGP events is managed efficiently, and customer expectations are met.
Attend strategic meetings to plan the delivery of events at SGP.
Assist the Operations Services Manager in controlling assets and to be responsible for the movement of equipment across the site.
Make efficient use of resources, human and equipment, to fulfil events support roles.
Ensure correct safety and planning paperwork relating to events is in order and available for inspection in line with H&S guidelines.
Ensure documentation is prepared in advance of the event to deliver the high levels of service expected at SGP.
Where necessary, carry out pool testing and other health and safety checks, supervise the pool in accordance with RLSS standards and site operation procedures.
Executes additional tasks as required to meet the FA's changing priorities.
Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
What are we looking for?
Essential for the role:
Full driving license.
Good PC skills.
Ability to work within a team as well as on their own.
Strong communication skills.
Experience of working within a customer-facing environment.
Ability to follow procedures within a fast-paced environment.
Basic competency within a swimming pool environment.
Beneficial to have:
Knowledge of Health and Safety/ Risk assessments would be desirable.
National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent.
Important information to all candidates
Due to the nature of the position, the successful candidate will be required to work fully on-site, with no hybrid working offered. Working hours will include some evenings and weekends, meaning the successful candidate must be flexible with the requirements of the department.
What's in it for you?
We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
Free, nutritious lunches at Wembley Stadium and St. George's Park.
Free private medical cover.
A contributory pension scheme.
An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract)
For more information on what it is like to work at The FA, please visit our FA Careers page,
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.