We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. The Facilities Management (FM) Service comprises several diverse and multi-disciplined teams that are responsible for the safe operation, management, maintenance and efficiency of the Council’s property assets. The teams provide a range of services and support to the Council’s operational, commercial and schools portfolios ensuring the Councils legislative obligations are fulfilled. Repairs and Maintenance (R&M) Team – Skilled trades carrying out planned and reactive maintenance to the council and school property portfolio. The R&M function is in the process of commercialisation in order to secure income which in turn funds front line services. Compliance and Surveying Team – The Compliance Team ensure portfolio adherence to all statutory obligations in regard to maintenance and servicing and management of asbestos and fire management. In house technical specialists are responsible for the design and project management of mechanical and electrical works. The Surveying side of this function is responsible for ensuring the ongoing condition of the Council property portfolio, administrating the Council’s capital lifecycle fund, new builds and refurbishment projects. Building Cleaning Team – Responsible for ensuring that all Council properties are clean and fit for occupation and securing a high level of occupant satisfaction. Property Information Team – Responsible for ensuring all property plans and data are accurate and up to date fulfilling the Council’s obligations for reporting, ensuring Council assets are appropriately insured including the monitoring of Business Rates information. The function works across the Council with specific detail towards the school portfolio in planning for capacity, ensuring compliance with government funding obligations and issuing landlords’ consents. Energy Management Team – Responsible for ensuring the accurate and efficient management of utilities, compliance with legislative framework and identifying and implementing new green projects and meeting the Council commitments to tackle climate change. The team work with city wide partners in order to identify and assist with large infrastructure projects to aid with the overall energy innovation of Coventry. Facilities Management & Site Services Team – Responsible for ensuring the smooth day to day operation of the portfolio by space planning, service charge preparation and management, contractor management, meeting room setup, porterage and health and safety management. Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are: Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. Value and respect: We put diversity and inclusion at the heart of all we do. What is the job role? As Technical FM Support, responsibilities include monitoring facilities services to ensure a responsive and customer-focused experience. This role involves managing technical aspects, deploying a workforce effectively, and prioritising resources to meet targets using a CAFM system. Tasks include ordering parts, customer care, and monitoring costs. Reporting to the Facilities Manager (Housing), the position also entails supervising, coordinating, and ensuring the provision of a high-quality Housing FM service. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. Who are we looking for? We are looking for a proactive and customer-focused individual to join our Facilities Management Housing and Homeless team. The ideal candidate should have strong organisational skills, a good understanding of technical FM operations, and the ability to coordinate a busy workload in a fast-paced environment. You will be someone who can confidently monitor and support the delivery of the facilities services, ensuring that all tasks are scheduled and completed efficiently and to a high standard. You should be comfortable managing technical aspects of the service, effective deploying the workforce, and using a CAFM system to prioritise resources and meet service targets. If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies