Our Sales Assistants always put our customers first by greeting and assisting them, providing the best in-town service with a smile, and helping to maintain excellent store standards. At the core of our stores, you will create a welcoming environment and deliver an exceptional customer experience.
This role offers the opportunity to complete a Retailer Level 2 Apprenticeship (England & Wales).
As a Sales Assistant, you will:
* Ensure excellent customer service in every interaction, being friendly, welcoming, and helpful
* Respond efficiently to till queues to ensure customer satisfaction
* Process till transactions securely, quickly, and accurately
* Maintain product availability and replenish stock as directed
* Work as part of the team to create a fun and friendly environment
* Live the company values by taking responsibility and working towards team goals
* Handle cash and operate tills accurately and according to procedures
* Implement store changes and promotions promptly and precisely
You should be flexible with your working hours and be prepared to work shifts.
Benefits include:
* 10% discount with a Discount Card on most in-store purchases, including PEP&CO
* Family-Friendly Benefits
* Loyal Service Awards
* Exclusive discounts via My Staff Shop
* Opportunities for Apprenticeships & Career Development
* Life Assurance Cover
* Health & Wellbeing support through our employee assistance programme
* Holiday allowance increasing annually up to 33 days
* Extra day off for birthdays
Since our founding in 1990, Poundland has grown into a retail leader with over 900 stores and nearly 18,500 colleagues across the UK and Ireland. The addition of Dealz in 2011 has expanded our reach, allowing us to serve millions with unbeatable value.
At Poundland & Dealz, we offer more than great prices; we foster an environment where colleagues can thrive and contribute to our mission of delivering exceptional value. Our culture is built on excellence, inclusion, and sustainability, empowering our team to be their best and make a positive impact in our communities. Our success is driven by our behaviours and the dedication of our colleagues.
Our core behaviours—Love our customers, Care for our colleagues, and Protect the Pounds & Euros—are central to everything we do. They help us create a fun, friendly, and surprising workplace where everyone can be their best.
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