We are currently advertising on behalf of an Automotive award-winning Motor Trade dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Epsom area.
Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.
Benefits:
Basic Salary: £28,000 - £30,000 per annum (dependent on experience)
On-Target Earnings (OTE): Up to £40,000+ with uncapped bonuses based on customer satisfaction scores and upsell performance
Holiday Entitlement: 25 days annual leave plus bank holidays
Health Benefits: Private healthcare package
Employee Car Scheme: Access to discounted vehicles for personal use
Discounted Services: Reduced rates on vehicle servicing, mechanical repairs, and parts.
Career Development: Manufacturer-accredited training for aftersales (service and parts) excellence.
Work Environment: Join a supportive, award-winning team focused on employee satisfaction and professional growth.Requirements:
A working experience within a Service Advisor role
Trainee Service Advisors are also encouraged to apply but must have superb customer service-based skills.
The ability to upsell on service work and service plans
Customer Focused and an excellent communicator
Familiarity with using Motor Dealership Database SoftwareDuties of role:
Professionally communicate with customers about service and repair work required on their vehicle
Produce Job Cards on in-house computer systems
Update Customers and Vehicle Records
Prepare and complete Invoices
Advise Customer on estimated costs of repairs and timescales of work due to be completed
Promote additional services or repairs, when needed.
Other Ad-Hoc Duties as the role requires
Achieving Manufacturer Customer Satisfaction targets.For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £40,000.
To apply for this Service Advisor position, please forward your CV to Darwin Manship quoting the job reference number or call our office for a chat about this position.
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