Reporting to the Engineering Manager, the successful candidate will provide general administrative support to the Engineering department and oversee Customer Support activities.
Key Responsibilities
* Provide general administrative support to the Engineering department, including:
o collating information for product manuals
o creating route cards
o maintaining ECN Register
o collating Work Order folders
o recording of KPIs
o organising meeting rooms
* Maintain the Customer Support database.
* Timesheet submission management.
* answering and redirecting incoming calls
* maintaining stationary supplies
* logging materials cert and certificates of non-conformity
* Provide occasional cover in other departments.
Specific skills
* Able to use Microsoft Word and Excel. Other programmes such as PowerPoint and Visio would be advantageous.
* Highly organised, able to plan and manage own workload and handle documentation in a disciplined way.
Desired experience
* Experience in an Engineering, Purchasing or Finance environment would be an advantage.
* 25 days annual leave plus Bank Holidays (+1 additional day every 5 years' service)
* 7% company pension contribution
* Cycle to Work Scheme
* Private healthcare inc. Mental Health Hub, discounted gym membership, health and fitness. products and activities
* Employee Assistance Programme inc. Wellbeing Hub and Digital Gym
* Group Life Assurance
* Group Income Protection
* Professional Development
* Company social events
Applications should be made with detailed CV, along with a letter of motivation indicating the position applied for, by 31 st January 2026.
Agencies need not apply.
Job Application: Engineering Support Administrator
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