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Applecare enterprise business development manager - dach, nordics & france

Business development manager
Posted: 18 May
Offer description

The people here at Apple don't just build products - they craft the kind of wonder that's revolutionised entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.\\n\\nApple's Sales organisation generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team is, in many ways, the face of Apple to our largest customers.\\n\\nThe AppleCare Enterprise Business Development Manager is responsible for developing and driving partnerships with Business resellers and executing a direct sales approach through the Enterprise Account teams across DACH, Nordics, and France. You will work with a cross-functional team (Enterprise and Channel sales teams) to develop strategies and business cases, structure and execute relationships with account executives and resellers, and drive strategic initiatives to grow our AppleCare for Enterprise business across these regions.\\n\\nAs part of the AppleCare Enterprise sales team, you will be responsible for aligning projects and programs across multiple divisions to ensure flawless execution of sales strategies and programs. Reporting to the AppleCare Enterprise Sales Leader, the role will require regular travel across DACH, Nordics, and France. The AppleCare Enterprise Business Development Manager will be responsible for developing the AppleCare Enterprise business within DACH, Nordics, and France. The key responsibilities include:\n\nSales Targets: Owns Regional Sales Results (AppleCare for Enterprise AppleCare OS Support). Develops and executes tactical activities with Enterprise account team members across DACH, Nordics, and France to achieve regional and country targets.\n\nStrategic Approach (Territory Account Plans): Develops and executes strategic territory and account planning in support of the Hardware Enterprise Sales teams, and defines the go-to-market approach for each region. Provides regular reporting on key achievements in Business Reviews, and develops and shares lighthouse case studies across the business.\n\nSales Programs and Channel Management: Implements sales incentives and programs designed to drive the adoption of AppleCare-powered enterprise reseller service stacks, including AppleCare for Enterprise and Partner Support Agreement offerings across the DACH, Nordics, and France channel ecosystem.\n\nDirect Sales Approach (Enterprise Accounts): Drives internal sales readiness through training and workshops with strategic Enterprise account sales teams. Leads pipeline management with the AppleCare and Hardware Enterprise sales teams through effective use of the CRM tool.\n\nInternal Relationships/Collaboration: Builds and maintains strong contacts and business relationships with key internal partners and stakeholders across DACH, Nordics, and France to deliver results and ensure alignment on regional priorities. Proven experience in a sales or business development role within a technology environment, with a strong track record of meeting or exceeding targets.\nDemonstrated experience working with and managing channel partners, resellers, or distribution networks in a B2B context.\nExperience in Enterprise sales, with a solid understanding of how large organisations procure, deploy, and support technology at scale.\nAbility to develop and execute territory and account plans independently, while collaborating effectively across sales functions.\nStrong commercial acumen with experience in forecasting, pipeline management, and CRM tools.\nExcellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels - from account executives to senior leadership.\nFluency in English and German is required; proficiency in French is desirable. Experience selling services, support agreements, or managed service offerings within an enterprise context.\nFamiliarity with the Apple ecosystem and an understanding of how AppleCare products and services complement enterprise device deployments.\nExperience operating across multiple European markets and navigating the commercial and cultural nuances of DACH, Nordics, and/or France.\nPrior exposure to working within a matrixed, cross-functional organisation.

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