Travel Retail - Tom Ford - Fragrance Specialist - Edinburgh Airport - 36 Hours, Edinburgh
Client: Tom Ford
Location: Edinburgh, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 6b56ac951517
Job Views: 19
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
KEY RESPONSIBILITIES AND STANDARDS
* SELL THE TOM FORD BEAUTY BRAND
* Achieve required retail sales targets; daily, weekly, monthly as set by the Company.
* With expert knowledge, strengthen customer loyalty and maximize new launches and events through targeted customer communication.
* GIVE EXCELLENT CUSTOMER SERVICE
· Provide prompt, polite, and efficient service at all times.
· Adhere to the TOM FORD BEAUTY service standards consistently.
· Communicate and demonstrate product expertise with every customer.
* PERSONAL GROOMING
· Maintain high standards of personal grooming as required by TOM FORD BEAUTY.
· Wear the TOM FORD BEAUTY uniform, keeping it clean and professional.
· Adopt a bold TOM FORD BEAUTY look.
· Use only TOM FORD BEAUTY products during working hours unless specified otherwise.
· Male Specialists to follow Tom Ford Beauty Male Grooming guidelines.
* WORK EFFECTIVELY AS PART OF A TEAM
· Assist colleagues and promote team efficiency by being flexible and taking on necessary tasks.
· Communicate relevant information to the Account Coordinator and colleagues.
· Maintain high standards of punctuality to ensure team efficiency.
* MAINTAIN HOUSEKEEPING STANDARDS
· Regularly clean counters, tester stands, and displays to uphold TOM FORD BEAUTY brand image.
· Merchandise the counter according to brand guidelines.
· Follow brand hygiene standards and correctly utilize all selling and demonstration tools, ensuring the counter complies with these standards.
* COMPLETE ADMINISTRATION
· Complete all administration tasks accurately, legibly, and on time, including personal retail sales reporting and other required administrative duties.
OTHER TASKS
· Perform any additional duties to support the Counter/Business Manager, the Account Coordinator, and the company as needed.
Qualifications
* Previous retail industry or guest services experience is desirable, preferably within beauty.
* Ability to provide inspirational, authentic, and personalized customer service.
* Ability to work retail hours including days, nights, weekends, and during special events in a fast-paced environment.
* Experience with retail point-of-sale software is desirable.
* Must be able to provide proof of right to live and work in the country if invited for an interview.
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