Overview
About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth.
Responsibilities
As a Plumbing Engineer you will undertake the maintenance and repair work of plumbing systems in customers' homes and contribute to delivering excellent service that supports customer growth and satisfaction.
Training & Support
To help you settle in to your career at HomeServe, you will undertake our extensive training programme.
* Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment
* Week 2 - You will be buddied up with an experienced HomeServe Plumbing Engineer
Where geographically appropriate we will pay for your accommodation and meal allowance for your induction.
About Us
Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.
Qualifications
* Level 2 in Plumbing (if successful, copies of your certificates must be provided)
* 1st and 2nd fix plumbing experience
* Experience working as a plumber in domestic housing
* Full UK Driving Licence with no more than 6 penalty points
* Excellent customer service
* Proactive, 'can do' attitude
* Keen eye for detail and problem-solving skills
* Location - Birmingham
Role Details
* Full Time - 40 hours per week. This includes some weekend, evening and bank holiday work
* Salary - £34,800 - £38,950 (salary dependent upon experience). Plus a £1500 guaranteed bonus in your first year
Benefits
* Additional paid overtime
* Fantastic pension scheme including Income Protection Cover
* 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
* Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months
* Free HomeServe Cover 8 policy
* Employee assistance programme looking out for you and your family
* Company van with fuel card
* Use of company tools, uniform and PPE
* Access to our private award-winning training facility and our team of field-based coaches
* Learning and development opportunities
* Monthly breakfast meetings with your team and monthly reviews with your line manager
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