Job Duties
The Professional Academic Advisors will be expected to adhere to expectations that apply to the specific duties that are assigned. Core responsibilities for professional advisors include:
• Onboarding assigned students, including teaching them about deadlines,
protocols, policies and procedures
• Helping students develop educational plans that meet their academic goals
and inspiring adherence
• Registering students for classes, preparing them to register themselves or
supporting their self-registration
• Linking students to campus resources, as needed (e.g., counseling or
financial aid)
Minimum Qualifications
− Working knowledge of academic advising models and best practices.
− Effective interpersonal, oral and written communication skills.
− Ability to work with and interact effectively with diverse groups of students, faculty, and staff.
− Demonstrated computer skills, e.g., the ability to conduct internet research and word processing and utilize database software.
− Demonstrated ability to work with student information systems.
− Skill in effectively assessing a student’s academic needs, collaborating with a student to construct a plan to improve academic performance, promoting the student’s success and tracking results.
− Knowledge of the applicable federal and state regulations governing areas related to the responsibilities of the position including the Federal Education Rights and Privacy Act (FERPA)
− Demonstrated ability to manage multiple projects and assignments
− Experience teaching or facilitating academic support courses (i.e. study skills, first year seminar, etc.)
Additional Considerations
Master’s degree or higher in Academic Advising, Education or a related field − 3-5 years of direct academic advising experience with an advising load of at least 300 students per term
Special Instructions
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information
Name: NORFOLK STATE UNIVERSITY
Phone: 7578238160
Email: NO EMAIL MATERIAL ACCEPTED
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.