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Function: EE Retail
Unit: Consumer
Location: Rushmere (4004), Craigavon (N.I), United Kingdom
Looking for your chance to shine?
This role is for problem-solvers and those eager to take on challenges, seeking meaningful careers. Being a Senior Retail Customer Advisor is more than a title; it's a badge of pride. You'll be a key team member, deputising and overseeing the store in the absence of the Manager and Assistant Manager, ensuring both your team and customers feel valued. Bring your energy, and we'll reward you.
What you’ll do:
* Bring the shop floor to life with your drive, motivation, and enthusiasm.
* Impress customers with your technical knowledge and recommend suitable products.
* Create a welcoming and comfortable environment for customers.
* Maintain store standards when the Store Manager and Assistant Manager are absent.
* Show how you've worked towards and exceeded sales targets or met deadlines.
* Have experience in serving and delighting customers in retail.
* Enjoy teamwork but also possess leadership skills to guide and mentor.
* Adapt to a fast-paced, ever-changing environment.
* Have knowledge of the telecoms sector.
What’s in it for you?
* Exceptional career progression within Retail and other areas of BT through our Aspire internal development program.
* Competitive salary.
* Uncapped monthly commission based on personal and store targets.
* Typical commission of £3,500 (pro-rata); top performers can earn up to £20,000.
* Competitive healthcare and BT share plans.
* 50% discount on an EE mobile package (30% for Friends and Family).
* 25 days’ holiday (pro-rata), with options to buy additional days, plus your birthday off.
* Opportunities to win exclusive trips and prizes.
* BT TV, including BT Sport and NOW Entertainment Membership.
About EE
Empowered, challenged, supported, and rewarded—our people are key to our success. We keep customers happy with excellent service, and our network, rated the best in the UK, keeps their digital lives connected. Since joining the BT family, we've fostered an energising culture to make EE an even better place to build a career. Join us at the top of our game.
EE values diversity and is committed to creating an inclusive environment where everyone can succeed. We welcome applications from all backgrounds and perspectives.
We offer flexible working options, including part-time hours and emergency leave for dependants, along with generous maternity and paternity leave. Talk to us during recruitment to find a suitable fit.
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