Are you a people person who thrives on getting things done and making customers happy? We’re looking for a proactive Customer Service Advisor to join a busy, fast-paced team.
What you'll do:
1. Manage customer enquiries via phone, email, and online requests
2. Take ownership of the customer journey from enquiry to post-service feedback
3. Build relationships and provide solutions that really make a difference
4. Use your initiative to improve processes and deliver outstanding service
What we’re looking for:
5. Previous customer service experience, ideally in sales or order management
6. Excellent communication and relationship-building skills
7. Confidence in using your judgment and initiative
8. Strong IT skills and willingness to learn new systems
9. A flexible, team-focused attitude in a fast-paced environment
Why join us:
10. Temp-to-perm role with career development opportunities
11. Training and support to help you succeed
12. Flexible benefits including holiday options, recognition awards, and pension scheme
13. Make an impact, grow your career, and help deliver top-notch customer service every day!