Register Your Interest: Private Membership Manager
Are you ready to be the trusted partner to some of the world's most inspiring individuals? At Ten Lifestyle Group, we're on a mission to become the most trusted service business in the world. Millions of members already rely on our award‑winning lifestyle, travel, dining, and entertainment services – powered by innovative technology and trusted by global partners like HSBC, Swisscard, and Royal Bank of Canada. Now, we're looking for exceptional talent to join our elite team of Personal Membership Managers – the driving force behind Ten's bespoke, world‑class member experiences.
Why Register Your Interest
We're building something remarkable—and while the role might not be open today, it could be tomorrow. By joining our talent pool, you'll be the first to know when new Private Membership Manager roles become available.
What does the role involve?
* Building deep, trusted relationships with high‑profile members such as entrepreneurs, business leaders, and creative innovators.
* Onboarding members in a way that makes them feel truly understood and valued.
* Anticipating their needs and delivering bespoke solutions across travel, dining, entertainment, and more.
* Acting as a trusted partner and ambassador of Ten's world‑class service.
Requirements
* At least 3 years of experience in luxury lifestyle management.
* A strong understanding of UHNW expectations and demands.
* Understanding of and experience using a CRM system.
* Exceptional verbal and written communication skills, combined with demonstrated problem‑solving ability.
* A deep sense of empathy and ability to connect with members quickly, building trust.
* Confidence in communicating with UHNW clients.
* 'Can do, will do' mindset, willing to get whatever is needed done.
* A high sense of ownership in everything you do, taking responsibility.
* Confidence in delegating efficiently, and understanding the importance of following up internally and externally.
* Proven track record of building trust with members.
* Incredible ability to drive noticeably high member satisfaction.
* Analytical in approach, with a commercial understanding to service delivery.
Benefits
* A competitive salary depending on experience.
* Access to a world of professional lifestyle and travel networks – tap into a pool of knowledge.
* Hybrid/remote working. You can combine working from home and working from the office. If you don't live near our London office then we are open to fully remote working options too.
* Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.
* Paid sabbaticals. One (1) month paid Sabbatical after every 5 years of service, without tapping into annual leave.
* Extra rewards. Lucrative Ten Loyalty Rewards programme which includes a bonus and gift to say thank you for being part of Ten.
* Remote working holidays – possibilities to travel and work anywhere in the world.
* Employee discounts. Access to lots of great travel and entertainment discounts as our clients' members would.
* Be part of our global, dynamic, and inclusive team, with diversity at its core.
* Genuine career opportunities within a dynamic and international company.
Who We Are
Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve HNW and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten's proprietary, unique technology‑enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. ...
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