Job Description
The Road Freight Forwarder Operator is responsible for the end-to-end planning and execution of international and domestic road shipments.
Purpose of the role:
To manage carrier relationships, optimise routes for cost and speed, and ensure all documentation complies with international transit laws and customs regulations.
Duties will include:
· Source and negotiate rates with hauliers and sub-contractors to ensure competitive pricing and optimal service levels.
· Organize the movement of goods via road for both domestic and international shipments
· Proactively manage internal and external suppliers to minimize the impact on the client.
· Provide real-time tracking updates and act as the primary point of contact for inquiries and quotes.
· Report trends and potential areas of growth to the Full Load Manager
· Identify and secure the necessary customs documentation for every shipment, distributing it to relevant stakeholders to prevent delays.
· Provide all relevant documents as requested by all stakeholders of the shipment
· Ensure every file is correctly costed and charged with appropriate references before completing invoicing within the company’s required timeframes.
· Maintain healthy working relationships with both Ziegler Branches and third-party suppliers
· General administrative duties and tasks identified by management
· Working with the team to ensure that customer service is always maintained
· Engage with Full Load Manager to prepare for haulier review meetings
· Communicate with all members of staff at all levels
· Ensure all issued instructions are compliant with transport, customs and environment regulations
· Proactively report any issues you identify which directly or indirectly impacts our customers or company
· To abide to the Compliance Policies and Procedures of the Company.
Working hours:
Monday to Friday: 9/5pm
Requirements
Requirements:
· Experience in European transport operations
· Minimum 1 year working in a busy European transport environment
· Good understanding Customs and industry related regulations
· Strong verbal and written communicator
· Ability to multitask in a busy environment
Would be desirable to have:
· Familiarity with Transport Management Systems (TMS) and an understanding of customs requirements for road freight.
· Knowledge of TACO, Cabotage and Mobility Pack regulations
· Full UK Driving License.
Requirements
Requirements: · Experience in European transport operations · Minimum 1 year working in a busy European transport environment · Good understanding Customs and industry related regulations · Strong verbal and written communicator · Ability to multitask in a busy environment Would be desirable to have: · Familiarity with Transport Management Systems (TMS) and an understanding of customs requirements for road freight. · Knowledge of TACO, Cabotage and Mobility Pack regulations · Full UK Driving License.