Job Description Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Responding to the growth of the business internationally, the changing landscape of Global Mobility & Immigration, the increased focus on international compliance and the complexity of moving our people into current and new locations including cross border workers and business travellers, we have a need for a Global Mobility Operational Manager. This vacancy is based on the London Reward function, and you will report into the Group Head of Global Mobility. You’ll lead on the delivery of operational activity across GM, immigration, international working, ensuring robust processes and governance. You’ll be driving operational excellence while ensuring compliance and be part of shaping solutions for the Business with the COE team. Responding to the growth of the business internationally, the changing landscape of Global Mobility & Immigration, the increased focus on international compliance and the complexity of moving our people into current and new locations including cross border workers and business travellers, we have a need for a Global Mobility Operational Manager. This vacancy is based on the London Reward function, and you will report into the Group Head of Global Mobility. You’ll lead on the delivery of operational activity across GM, immigration, international working, ensuring robust processes and governance. You’ll be driving operational excellence while ensuring compliance and be part of shaping solutions for the Business with the COE team. Who You Are Experienced Global Mobility Operational Manager in all areas of GM, Immigration, International cross border working & Short-Term Business Travellers. Pro-active, problem solving, creative, agile, with compliance, policy & process skills. Skilled in supplier engagement and technology including process optimisation to ensure that the right information is provided for managing compliance activity. What You'll Do Accountable for operational governance and compliance for Global Mobility, Immigration, and International Working activities, ensuring smooth execution. Oversee operational team delivering transactional GM & Immigration activity ensuring accuracy. Own and ensure full compliance with immigration operational activity (RTW/Visa expiry); support complex cases to resolution with Immigration COE. Optimise, build and refine core processes in partnership with Reward and Immigration COE to minimise risk and improve efficiency. Align processes across People Services Operations teams for consistency and scalability including payroll activity. Ultimate responsibility for the global mobility finance and recharge process ensuring accuracy and approval. Deliver actionable reporting & insights to support international projects and inform strategic decision-making. Responsible for ensuring all activity & processes are kept updated in line with internal Sky compliance requirements. What You'll Bring Deep knowledge of GM frameworks, UK & global immigration and cross border working compliance. Strong focus on customer service, operational excellence and standardisation of approach where appropriate. Consistent approach to ensure process documentation is regularly updated and provide ongoing training to keep the team aligned with current procedures. Expertise in stakeholder management & leading operational work, business analysis and process mapping end to end. Comfortable with HR & GM technology platforms and tools for compliance and tracking. Excellent presentation skills, attention to detail and ability to communicate complex concepts simply and effectively to all stakeholders. Pro-active, problem solving, creative, agile, with operational skills and strong data analysis and reporting skills. Excellent organizational skills, calm under pressure; ability to re-prioritise in short timescale Resilience, flexibility, and ability to be effective in a fast paced and challenging environment and a strong team player, working openly and collaboratively Team Overview We are a Global Mobility & Immigration team supporting assignments and international working in diverse businesses across a number of global locations. We work closely with our stakeholders & our partners across Comcast NBCUniversal and Sky on international working compliance and end to end governance. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future! The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here’s a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How You'll Work We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Where You’ll Work Osterley Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There’s also plenty of parking, bike shelters and showers. On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation. At Sky we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we’re happy to discuss flexible working. And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.