Join to apply for the Retail Sales Assistant - Keyholder role at The Works Stores Ltd
12 hour contract
Why The Works?
* 10th Best Big Company to Work For 2024 - 'Best Companies'
* We don’t just sell products. We inspire reading, learning, creativity and play.
You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.
You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.
The unseen possibilities are limitless, and it all starts with you.
Perks
* 25% Colleague Discount – Plus exclusive Double Discount days
* MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
* Family Friendly Leave – Enhanced maternity, paternity and adoption pay
* Holiday – 28 days including bank holidays (33 days for Deputy and Store Managers)
* Can-Do Academy – Training and development opportunities
* Wagestream – Early wage access up to 50% of earned wages
* Share Scheme – Own a piece of The Works
* 24/7 support for you and your family via Retail Trust Employee Assistance Programme
* Healthcare Cash Plan – Support for everyday healthcare costs
* Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving
Role: Retail Sales Assistant
As a Retail Sales Assistant at The Works, you’ll discover that this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion for our brand and products will be contagious and motivating, encouraging customers to return for more inspiration and products that satisfy their creative needs.
Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products. That’s super cool with us!
Our Culture
The Works is an awesome place to work. Our atmosphere is supportive, friendly, and inclusive—a second home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations and favourite page-turners. We are one team, and everyone rolls up their sleeves to inspire our customers and support each other.
Skills / Behaviours That Will Set You Apart
* Genuine and authentic: Positivity, creativity, and passion for our brand shine through. You enjoy talking to people and making helpful recommendations.
* Resilient champion: You can handle a fast-paced retail environment, manage busy days, deliveries, and customers with ease.
* Stock magician: You tackle sorting, pricing, and merchandising deliveries with confidence.
Keyholder Responsibilities
If you’re over 18, you’ll join as a keyholder. You’ll support Store Management by opening, closing, and running the store when needed (holidays, days off, sickness, etc.). Training will be provided, and additional keyholding pay is available when holding keys.
Our purpose: To inspire reading, learning, creativity and play—making lives more fulfilled.
Our Values
We are Crafty | We are Caring | We are Can-do—We Listen. We Care.
We are committed to diversity, inclusion, and applying reasonable adjustments. Our roles are open to all, including under-represented groups. We are open to discussions around working hours and flexible working, and we’ll support reasonable adjustments for interviews where possible.
Time Well Spent. When people spend time doing what they love, it’s Time Well Spent. With the right passion, It All Starts With You.
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