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Direct message the job poster from FRESH.
We are currently looking for a Customer Service Legend to join our core team here at FRESH.
Part Time Position - Monday & Thursday evening shifts and Saturday mornings, with the potential of additional shifts and cover in the future.
Here are some of the qualities that we look for in a team legend.
Further details and a full Job Description can be found here:
Customer Experience Specialist
* Greet members & clients at reception with warmth & enthusiasm. You’ll be at the heart of the FRESH. community, helping clients feel comfortable, included, and cared for.
* Respond to incoming customer enquiries via phone, email & social media
* Provide excellent customer experience at all times
* Keep the building clean & safe throughout your shift (this is a vital part of the role)
* Ensure client & member data is kept confidential
* General housekeeping duties throughout the studio
* Post on our social media channels with class updates, snippets & day-to-day fun stuff
* Keep track of stock, broken or faulty equipment & report any issues back to management when needed
* Act as a super friendly host for external community hires including dance parties, workshops and special FRESH events
The ideal candidate will…
* be hard working & willing to get involved with all areas of the job role
* be self-motivated & enjoy independence within their work
* be personable & confident when communicating with people of all levels
* work well as a team player
* have basic computer skills for a selection of apps & software
* fully understand and communicate the FRESH. values
* be passionate about people, health & wellness
* either have experience in a customer facing job or a strong desire to learn & smash this role
* Experience and/or qualifications in the world of fitness, dance or wellbeing is a bonus, but absolutely not essential.
* be flexible and happy to work shifts, including evenings & weekends
If you think you are the perfect fit then please drop us a cover letter and CV to Fiona at Goodvibes@freshandwell.co.uk
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
* Industries
Wellness and Fitness Services
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