JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ROLE: Engineering Lead – EMEA REPORTS TO: EMEA Account Director BASED: London Egham with travel to EMEA as and when required The Engineering Lead is responsible for all engineering platforms, processes, procedures and technical support for delivery of the engineering services with particular focus on critical facilities. They are also a member of the Account EMEA Leadership Team and are expected to take a proactive part in helping the Account achieve its overall goals and objectives. Major Responsibilities Responsible for deployment of engineering platforms, processes, procedures, and tools Full participation in Engineering and Assurance and compliance programmes Responsible for technical support to FM teams. Responsible for Management of strategic partners for engineering services delivery Supporting a Carbon Net Zero program Act as Subject Matter Expert on critical environment management Goals – Achieve zero unplanned downtime Goals – Introduce latest best practice and effective ways of working to support service delivery teams to meet Financial Targets Goals – Implement model programmes aligned with Global Processes & Procedures Working Life Ensuring a high level of client satisfaction, establishing and supporting the JLL teams delivering key initiatives as well as ensuring consistency in processes, systems and reporting Ensuring the efficient and consistent operation of all facility engineering activities to meet contractual obligations. Supporting the accounts engineering savings glide path and account plan engineering specific objectives of cost savings, consistency and risk management. Supporting the client's Energy Management savings glide path and account objectives, initiatives, supporting & tracking. Financial Management Assist with the development of the Engineering budgets. Support facility management to deliver on the financial targets Participate in budgeting and forecasting review meetings Operations Be responsible for the assurance & compliance programs to be administered. Support / Perform major Incident Investigations Ensure operations comply with Engineering programs Be responsible for the implementation of technology systems to support service delivery. Ensure the required reporting from the systems and accuracy. Support & Track the development and effective implementation of standard operating, emergency and maintenance procedures and processes for the account. Support the implementation of all regional initiatives and programmes for Engineering, Energy Management, Risk Management, Facility Management & Health and Safety. Support client/account specific initiatives and deliverables such as SLA’s, KPI’s, savings targets, benchmarking and best practice. Drive consistency with the Global account’s objectives working in collaboration with peers within the other countries. e.g. in reporting, standard operating procedures, systems and HR practices. Be responsible for application of Corrigo (JLL CMMS Platform), and use of business intelligence dashboards. Other Responsibilities Develop strong relationships with key personnel in the client’s organisation Demonstrate to the clients - Value engineering, Innovation & Global alignment Enforce a zero tolerance to unsafe working practices. Support research and development of innovative ideas to the group to maintain its competitive edge. Evaluate, propose and pilot appropriate tools/processes to support the engineering services operation. Ensure the engineering practices are continuously compliant with legal, statutory and contractual obligation and are being consistently executed across the account in accordance with current JLL practice and best in class requirements. Develop feasibility proposals Be an advocate of equal opportunities Other duties as assigned from time to time by the Account Director About You Excellent interpersonal and leadership skills Takes responsibility for performance Ability to work in team environment Skilled in commercial aspects of engineering contracts. Proven project methodology approach Excellent attention to detail Ability to develop processes and procedures and be held accountable to them Analytical skills / systematic approach Experience Previous experience of engineering operations Practical working knowledge of best practice tools and techniques. Practical experience in hard services contract delivery. Leadership People Management Planning & Organising Influence & Persuasiveness Customer Focus Specialist Knowledge Problem Solving/Decision Making/Analysis Communication Entrepreneurial Commercial Awareness Action Orientation Interpersonal Sensitivity Capacity for Change Motivated This role requires flexibility with regards to working hours What you can expect from us You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you LI-JB2 Location: On-site –Surrey, GBR If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call 44 ( 0 ) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. 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