The Learning and Development Lead is responsible for the co‑design and co‑delivery of high‑quality, professional learning and development provision for all staff across West Suffolk Foundation Trust, and other partners as required. This role has a particular focus on leadership, management, team development, coaching and mentoring, and non‑clinical skills development in line with the Trust's strategy and national workforce priorities. The postholder will manage a diverse portfolio of learning and development activities, including the design, delivery, and evaluation of programmes that support individual and group learning. Key areas include leadership and management, career development, change management, behavioural and cultural change, and wellbeing and inclusion. The role also involves planning and facilitating training events, curating and creating learning materials, commissioning externally accredited programmes (excluding apprenticeships), and ensuring an excellent staff learning experience through data‑driven evaluation. All activities must align with Trust and national strategies to support the organisation's current and future workforce ambitions.
Key Responsibilities
* Lead the design, delivery, and evaluation of high‑quality learning and development programmes for staff across West Suffolk Foundation Trust and partner organisations.
* Focus on leadership, management, coaching and mentoring, team development, and non‑clinical skills aligned with Trust and national workforce strategies.
* Manage a portfolio of development activities including face‑to‑face and virtual training, creation of learning materials, and commissioning of accredited programmes.
* Develop strategic approaches to leadership and coaching, including tools and interventions that support workforce planning, performance, and career development.
* Provide expert guidance to teams and managers on change management and team effectiveness.
* Analyse feedback and data to ensure excellence in the staff learning experience and inform continuous improvement.
* Collaborate with internal and external stakeholders to deliver inclusive, impactful development solutions.
* Support individual and team development through coaching, mentoring, diagnostics, and tailored interventions.
* Lead procurement and budget management for learning and development services.
* Promote a culture of inclusivity, diversity, and continuous professional development across the organisation. #BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community.
About West Suffolk Foundation Trust
We are a busy, friendly, rural NHS Trust providing high‑quality care and compassion to more than a quarter of a million people across West Suffolk. We care for, treat and support people in hospital, at home and in various community settings. The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge. Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital. We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and teamwork guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
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