Day Centre Team Leader, CHM
Salary: £30,000 per annum
Responsible to: Services Manager
Hours: 37.5 hours per week including some weekend each month
Location: Cambridge – CB4 Premises + some community outreach
About the Employer
Our client is a small Cambridge charity supporting people who are homeless, vulnerably housed or at risk of losing their homes. They offer basic welfare amenities, educational development, pathways to employment and other services to help people achieve greater autonomy, in a safe and non‑judgemental environment.
Role Summary
As a member of this team, reporting to the Services Manager, the Day Centre Team Leader is responsible for supervising the weekend locum team, delivering welfare services over the weekend, developing and delivering this organisation’s range of welfare services and social, learning, and work opportunities aimed at supporting individuals out of the spiral of homelessness and back into mainstream society.
Purpose of the job
This charity's Project Workers are front line team members responsible for helping the charity to meet its objectives of supporting the homeless and vulnerably housed in Cambridge to make positive changes in their lives. The role holder will play a vital part in delivering a broad range of services predominantly based at the centre in CB4, with some outreach work within the community. Tasks range from helping people who are sleeping rough to access the drop‑in welfare service and one‑to‑one key‑working sessions. This is a varied, challenging and rewarding role working with some of the most vulnerable people in the community.
Key Responsibilities
* Providing a welcoming and safe environment for welfare and learning services.
* Running the service on weekends and leading the Locums and weekend team.
* Co‑ordinating day‑to‑day tasks during opening hours and managing any breaches of policy or the code of conduct.
* Overseeing access to essential facilities such as meals, showers and laundry services.
* Providing one‑to‑one support with benefits, IT, and other services, and collaborating with professionals to identify support needs.
* Line‑managing the Locum Weekend Team and reporting safeguarding concerns to the Services Manager.
* Providing occasional cover of the reception area and welcoming visitors.
* Accurate record‑keeping of organisational activity.
* Offering appropriate referrals and signposting to service users.
What can this employer offer
* Benefits – pension scheme, death in service benefit.
* A supported work environment – comprehensive induction, probation period, performance expectations.
* Training – ongoing training and development support.
Closing date: 3rd November 2025
Interview date: commencing 17th November (held face‑to‑face at CB4 premises)
Equality of Opportunity
This employer is committed to a proactive approach to equality, supporting under‑represented groups and valuing diversity. Selection decisions are based on personal merit and objective assessment against the criteria required for the post, with no discrimination on behalf of sex, gender, marital status, race, ethnicity, colour, disability, sexual orientation, religion, age or socio‑economic factors.
Screening Check Requirements
Applicants must prove right to work in the UK. The role requires an enhanced DBS check. Offers are conditional on satisfactory completion of this check.
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