Overview
Department: United Utilities
Employment Type: Full Time
Location: Lingley Mere
Reporting To: Connor Jackson
Compensation: £28,571 / year
You will be a part of the noticing team working with our client to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
* You will produce Daily Street works quality and tracker reports as required and to ensure that all service levels and objectives are achieved
* You will provide update in to works management systems and street manager, including backfill and reinstatement details accurately and in a timely manner
* You will maintain the timely and accurate input and uploading of information into spreadsheets, works management systems and incident management systems, ensuring that all issues are recorded and escalated
* You will ensure the effective and efficient processing of street works defects and interims ensuring data is inputted in a consistent manner
* You will manage, escalate and resolve fixed penalty notices and other statutory penalties as appropriate
* You will ensure that all notices and permits that are required to work on the Highway are accurately applied for and closed in a timely manner
Timings / Shifts
Working shifts between the hours of 07:00 – 16:30 (0700-1600 or 0730-1630)
Skills, Knowledge & Expertise
* Experience of investigating and responding to complaints
* Computer Literate, experience of using all Microsoft packages
* Proven experience in working to timescales, deadlines and service levels
* Good verbal and written communication skills
* Street Manager experience is advantageous but not essential
* Knowledge of the utility / construction industry would be an advantage
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie-policy.
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