Overview
Turnitin is a global organization with a remote-centric culture. Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for over 25 years. Our services are used by more than 21,000 academic institutions, publishers, and corporations, including Feedback Studio, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Turnitin supports a remote-centered work environment with a comprehensive package focused on well-being and accountability, and a diverse community united by a shared goal to make a difference in education.
The Role: As the Product Manager for ExamSoft Insights, you will manage a suite of data and reporting workflows within Turnitin’s assessment products. ExamSoft is an assessment platform combining secure assessment with rich data and reporting to enable customers to assess exam-taker performance. The reporting platform is a critical part of this value proposition, helping customers advance their educational missions and professional goals.
As Product Manager, you will collaborate with UX, engineering, customers, sales, marketing, and support to ensure successful delivery of features that align with our business goals and meet customer needs. The ideal candidate understands educational technology and user needs in academic settings, and has a proven ability to drive product development for mature products. This role will work with other Product Managers to contribute to the platform’s success across domains and projects. We seek a talented communicator who can translate customer needs into technical requirements and detailed backlogs. As a remote employee, the role requires strong collaboration, self-motivation, and the ability to build relationships via synchronous and asynchronous tools.
Responsibilities
* Work closely with key stakeholders to inform, develop, and maintain the product strategy and roadmap for new reporting capabilities in ExamSoft
* Collaborate with UX, engineering, and QA to identify and manage requirements, build core capabilities, and address unique needs
* Support engineering with clear, detailed requirements for product features and enhancements
* Define, manage, and report on roadmap status for assigned projects, ensuring alignment with company objectives and market needs
* Analyze user feedback, data, and market trends to refine and improve product offerings
* Ensure compliance with accessibility standards, data privacy regulations, and interoperability requirements
* Coordinate across teams to support releases, ensuring accurate market messaging, streamlined onboarding, and responsive support
Qualifications
Essential:
* 3-5 years of Product Management or equivalent experience
* Bachelor\'s degree or equivalent experience
* Extensive experience with Agile software development methodologies and managing product backlogs
* Ability to partner with engineering to scope, plan, prioritize, and ensure efficient delivery of product features
* Experience working directly with customers to gather feedback, validate requirements, and ensure post-release product satisfaction
* Experience collaborating with sales, marketing, customer success, and executives to align product delivery with business strategy
* Strong analytical skills with experience using metrics to drive product decisions
* Experience working with cross-functional teams in a remote-first environment
Desired:
* Bachelor and/or advanced degree in a related field (Computer Science, Business Administration, instructional design, etc)
* Understanding of the educational technology landscape and LMS systems such as Instructure Canvas, Blackboard Learn, D2L Brightspace, Moodle, Schoology, and others
* Experience presenting product releases or roadmaps at industry shows, webinars, and internal meetings
* UX design familiarity with hands-on experience creating wireframes and workflow diagrams
* Experience with APIs, LTI standards, and other integration technologies
* Track record of delivering software products that integrate with third-party platforms
Additional Information
Total Rewards @ Turnitin
Turnitin offers a Total Rewards package that is competitive within the local job market, including more than just base pay. In addition to intrinsic rewards of contributing to global education and working with a collaborative team, the extrinsic rewards include generous time off, health and wellness programs, and a remote-centric culture that prioritizes well-being and accountability.
Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do.
* Customer Centric - Educators and learners are at the center of our work to ensure integrity and improve learning outcomes
* Passion for Learning - We hire for ongoing learning and provide an environment to grow
* Integrity - The heart of Turnitin in product, relationships, and customer/vendor interactions
* Action & Ownership - Bias toward action and empowerment to make decisions
* One Team - Break down silos and celebrate successes
* Global Mindset - Respect local cultures and act globally
Global Benefits
* Remote First Culture
* Health Care Coverage*
* Education Reimbursement*
* Competitive Paid Time Off
* 4 Self-Care Days per year
* National Holidays*
* 2 Founder Days + Juneteenth Observed
* Paid Volunteer Time*
* Charitable contribution match*
* Monthly Wellness or Home Office Reimbursement*
* Access to Modern Health (mental health platform)
* Parental Leave*
* Retirement Plan with match/contribution*
* * varies by country
Seeing Beyond the Job Ad
We encourage you to apply if you meet a majority of the requirements and are willing to learn and evolve with us. Turnitin, LLC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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