Overview
Seasalt, Aldeburgh, England, United Kingdom
Assistant Store Manager - 40 Hour Permanent Contract
Originally selling workwear to local mariners and practical overalls to artists, our story began in a small shop in Penzance in 1981. Over the years we’ve grown into a leading UK lifestyle brand with over 80 shops across the UK and Ireland, 400+ wholesale partners and a thriving online business. Our passion for well-crafted clothing, exemplary customer service and connection to our local communities drives everything we do. We are focused on delivering excellence across every touchpoint, whether in-store, at our warehouse, or through our customer service channels. Seasalt won the Drapers Award for “Best Place to Work”.
This role sits within the Store Management team and supports with running a Seasalt store to maximise profitability and KPI targets. It is a strong stepping stone in retail with potential to progress to Store Manager roles.
Responsibilities
* Assisting the Store Manager in creating a service culture that puts the customer at the heart of everything the team does
* Enabling the store team to recommend additional services to drive sales (omnichannel selling, gathering customer data, and suggesting add-ons)
* Supporting recruitment to build a diverse and passionate team
* Being a role model, driving store sales, profitability and KPI achievement, and understanding what is required to drive performance
* Coaching and developing the store team through regular 1:1s and development plans
* Communicating store performance to the team and stakeholders, providing regular feedback and highlighting risks and opportunities
* Implementing store visual merchandising, window standards, and using product information to maximise opportunities
* Managing store operations including stock, loss prevention, incident reporting, health and safety, GDPR, cash handling, and key holder responsibilities
* Serving as a key-holder and running the store when required
Qualifications / Skills
Leading the way with exceptional retail skills, product knowledge and commercial know-how. Previous experience in leading a team at supervisor level or above, preferably in a retail environment with KPI achievement and budget management. Ability to lead the store to support the Store Manager, coach and develop the team, and communicate effectively to build a culture of trust. Problem-solving and idea-sharing to achieve results.
Why you’ll love working with Seasalt
We celebrate uniqueness and strive to create an inclusive workplace where everyone belongs. Seasalt is committed to flexible working where possible and to offering adjustments in recruitment and beyond.
Benefits
* Salary up to £28,500 dependent on experience
* 34 days paid annual leave, increasing with length of service
* Uniform allowance
* Attractive 50% employee discount
* Health Cash Plan with virtual mental health support
* Employee Assistance Programme with 24/7 support
* Flexible benefits scheme
* Enhanced family leave policies
* Pension scheme with 7% employer contributions
* Life assurance
* Learning and development opportunities
* Two paid volunteering days per year
* Employee networks including the Inclusion Network
* Discount hub with savings on retailers and gym memberships
Company information
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Sales and Business Development
* Industries: Retail Apparel and Fashion
Closing date and application details vary; please apply via Seasalt’s official channel.
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