Galashiels Health Centre
MEDICAL RECEPTIONIST PART-TIME (25 HOURS PER WEEK)
Hours: 1.00pm-6.00pm, Monday to Friday
Location: Waverley Medical Practice, Currie Road, Galashiels TD1 2UA
Due to the upcoming retirement of a valued team member, we are seeking a friendly organised and reliable Medical Receptionist to join our busy GP Practice.
You will be the first point of contact for our patients, providing a warm welcome both in person and over the phone. Responsibilities include:
1. Managing appointments and patient enquiries
2. Handling incoming calls and correspondence
3. Updating and maintaining patient record accurately
4. Supporting clinical and administrative staff as needed
5. Ensuring confidentiality and professionalism at all times
We are looking for someone who:
6. Has excellent communication and interpersonal skills
7. Is confident using computers and learning new systems
8. Can multitask and remain calm under pressure
9. Has a caring, patient-focused attitude
Previous experience in a medical or customer service role is desirable but not essential, as full training will be provided.
We offer a friendly, supportive team environment, comprehensive induction and training, NHS pension scheme eligibility and the opportunity to make a meaningful difference to patient care.
Closing date for applications: Monday 24th November 2025, midday.
To apply, please send your CV and a brief covering letter to
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
- Urban Practice