To supervise a team of Schedulers, providing leadership, expertise with the information systems, and participating in the full range of activities within the department including own scheduling remit. The role involves working with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under minimal supervision. The post holder will be required to work with Senior Management to support the Scheduling service within the Gynaecology department in providing effective day‑to‑day operational management and service improvement. Supervising the schedulers, ensuring theatre lists are fully utilised and prepared properly.
Responsibilities
* Working with the line manager to implement new processes in the working environment to improve the service.
* Ensure data entry and retrieval are accurate and that staff are appropriately trained.
* Monitor all leave including sick leave and take action as appropriate.
* Applying excellent communication skills to relay information and issues to your team.
* Ensure staff appropriate training and updates in customer care, mandatory training, and IT systems.
* Attend meetings and disseminate information.
* Develop key relationships with staff both within the local teams but also in the wider organisation, to ensure the patient pathway is as swift and effective as possible in relation to the clinical needs, while delivering an exceptional patient experience.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people. We run major acute services at:
Hospital Locations
* Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.
* St Mark's Hospital: an internationally renowned specialist centre for bowel disease.
* Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
* Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
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