Housing Concierge
Salary £24,638 per year and great benefits including Health Cash Plan
Permanent - Full Time (37.5 hpw) and part time roles (28.25 hpw) available
Sunderland
We can't sponsor you due to certificate limits. We review this regularly.
Home, a place where you belong
Join Home Group at Toward Road as our Housing Concierge and enjoy stability, great training and clear opportunities to develop your career.
Youll play a vital part in supporting our vulnerable customers, some of whom have complex care needs, ensuring their safety and creating a welcoming community. So, if youre someone who prefers staying awake while the rest of the world sleeps, this is the job for you.
Whats in it for you?
34 days leave, (including bank holidays and a me day)
Paid time off for volunteering
Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Colleagues really matter to us, thats why were the 10^th Best place in the UK for Wellbeing.
You bring
Calm under pressure with strong communication skills
Passionate about supporting vulnerable people (public service experience a bonus)
Sociable, observant, and quick to spot changes in behaviour
Confident stepping in before issues escalate, handling situations sensitively
A team player whos also comfortable working alone, backed by our out of hours team
Typical shift as a Housing Concierge
If you want a quiet and calm night security job, then this is not the job for you! There is so much more than monitoring CCTV or patrolling the premises.
First line of support when the wider team or networks arent available
Ensure building safety through patrols, fire door, locks and security checks
Think on your feet to handle incidents, from suspicious activity to emergencies
Pitch in with cleaning and tidying when needed
Youll go home each day knowing that you have helped change our customers lives for the better, here, at one of the top ten Great Places to Work in the UK!
Job details
4 on / 4 off rolling rota, 20:45to 08:00
Regular day time training and team meetings
Confident using technology for CCTV, records and customer support
Youll need an Enhanced DBS check done and we pay for that
A vehicle insured for business use (mileage reimbursed!)
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work !
Find out more
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to see ourHousing Concierge job description, find out about us
and for help to apply. Sometimes we close a job early, so dont delay or you might miss out. You can even learn more about?our?benefits?on our website.
Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at
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