Job Description
Key Account Manager - Manchester (Hybrid)
If you can keep customers happy, SLAs in line, and projects moving - ideally without needing three coffees first - this role could be your next step.
We’re supporting an established infrastructure & services provider who are making leaps and bounds in the M&A space, looking for someone to own major strategic accounts. You’ll be the go-to for high-value clients and the person who always seems to know what’s going on.
What makes this worth your time?
* You’ll have real influence over how key customers are supported – managing some of the big contracts with market leaders
* You’ll collaborate across service delivery, product, and key customer relationships
* You’ll spot opportunities, drive performance, and keep things running smoothly
* And yes… you’ll occasionally be the hero who saves the day
What we’re looking for:
* Proven Key Account Management experience and a background in telecoms/fibre/ISP
* B2B experience with leased lines and ethernet focused products
* Customer facing experience
Bonus points if you speak fluent ITIL or have a Six Sigma badge
Salary: £45,000–£50,000 + bonus
If you’re ready for a role where your relationship-building skills actually matter (and where your ability to solve problems won’t go unnoticed), please get in touch!