Overview:
TekWissen Group is a workforce managementprovider throughout the USA and many other countries in the world.Our client is a global operator franchisor and licensor of hotelresidential and timeshare properties. The company is primarilyfocused on management franchising and licensing of its lodgingproperties. It also occasionally develops acquires or renovateshotel and residential properties directly and through partnershipsjoint ventures and other business structures with third parties.
Position: POS SoftwareApplication Support Engineer
Location: Bethesda MD 20814
Duration: 12 Months
Job Type: Contract
Work Type: Remote
JobDescription:
* Functions as a technical expertwith F&B Point of Sale including InfoGenesis and OracleSimphony.
* Desirableskills include InfoGenesis configuration and deployment Aboveproperty reports and exports interfaces between POS and othersystems such as PMS shell scripting and general knowledge ofrelated computer technologies in a large enterprise environment.
* Researches andresolves complex issues related to Property POS systems.Collaborates with Product Engineering L2 support and Ops teams toensure the systems deployed are scalable resilient and performing.
* Works with multipleproducts & engineering teams to deliver incremental valueagainst a multiyear modernization roadmap.
* Performs or assists with research analysisdesign creation and implementation of applications to meet currentand future POS requirements.
* Helps develop proofofconcept implementations to evaluatecuttingedge technology to drive and meet Client business &technology objectives.
* Communicates upward to superiors and laterally to otherdepartments.
EDUCATION and EXPERIENCE
* Bachelors or Graduate degree preferred. 57years of experience with support installation managementconfiguration with POS systems.
CORE WORKACTIVITIES
* Works with other team members andpeers as appropriate including installation and support teams
* Provides technicalinput on department or projects as requested
* Identifies opportunities toenhance the service delivery processes
BACKGROUND/SKILLSET:
* Experience in InfoGenesis POS (#1 priority) a lot ofcasinos use InfoGenesis (market may be where casinos are otherrestaurants also use this)
* Symphony knowledge is help
* POS background
* Installation experience
* Automating things (moving filescustom reporting)
* 57years experience
* Basically a Software Engineer however NOT seeking javaengineers
TekWissen Group is anequal opportunity Employer supporting workforce diversity.