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eCommerce Operations Manager – Mister Chef
1. Permanent
2. Full time
Permanent
Hours
Full time
Location
North London (in office)
Sector
Operations
Commensurate with Experience
Applications accepted on a rolling basis
About Us
We are a fast-growing retail business based in North London, specialising in multi-channel online sales and eager to scale our ecommerce presence. We are seeking an experienced and proactive eCommerce Operations Manager to join us in-house full time and elevate performance across all platforms.
The Role
As our eCommerce Operations Manager, you will take ownership of our entire online retail ecosystem—including Amazon, eBay, Shop on TV, TikTok, and others. Your goal is to optimize each marketplace to reach its highest potential, continually driving sales growth and maximizing revenue.
Key Responsibilities
* Lead and manage day-to-day operations across multiple ecommerce platforms, ensuring each channel performs at its best.
* Strategise and implement growth initiatives tailored to different marketplaces, adapting to platform trends and consumer behaviour.
* Drive innovation in product listings—enhancing copy, images, pricing, and promotions to boost visibility and conversion.
* Negotiate with platform partners (Amazon, eBay, TikTok etc.) to take advantage of advertising, premium placement, and promotional tools.
* Stay ahead of trends, platform policy changes, and competitive activity to ensure continuous improvement in online strategy.
What We’re Looking For
* Proven experience managing multiple ecommerce platforms, on the above marketplaces.
* A demonstrable track record of scaling online sales, supported by metrics or success stories.
* Strong analytical capabilities to interpret platform data, metrics, and ROI, with a strategic mindset on how to act on insights.
* Creative flair and attention to detail for optimizing listings, drafting persuasive copy, and running promotions.
* Excellent communication and collaboration skills for working effectively across departments.
* Self-motivated, results-oriented, and adaptable to fast-paced environments.
What’s on Offer
* Full-time, office-based role in North London—work alongside a dynamic and collaborative team.
* A highly visible position with real impact on our growth trajectory, playing a key role in our expansion strategy.
* Competitive salary and opportunities for professional development and career advancement.
For more information and to be personally recommended for the role, please contact tali@theworkavenue.org.uk
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