Job details
We are currently working with an independent, multi-award winning business that are looking for a customer centric, reliable and enthusiastic individual to join their busy and successful Customer Services team.
This role would suit someone who enjoys speaking to customers whether that be on the telephone / via email acting as the first point of contact and providing a exceptional level of service at all times.
Key Responsibilities
1. Daily contact with existing customers
2. Contact with customers via email and telephone
3. Processing orders via Sage
4. Processing returns/credits via Sage
5. Working with our Sales Team to ensure our customers are satisfied
About you?
6. Customer service experience advantageous
7. Excellent telephone manner
8. The ability to remain calm in a busy environment
9. Adaptability and organisational skills
10. Experience of Microsoft office
11. Good speed while providing excellent Customer Service
Details
12. Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)
13. Permanent
14. £23,000 - £24,000 per year
15. Opportunity to progress
16. On-site parking
17. 1 x free optical frame (after 3 months)
18. 1 x free sunglasses frame (after 3 months)
Location: Stoke Prior
Don't miss out on the fantastic opportunity, apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
...
We are currently working with an independent, multi-award winning business that are looking for a customer centric, reliable and enthusiastic individual to join their busy and successful Customer Services team.
This role would suit someone who enjoys speaking to customers whether that be on the telephone / via email acting as the first point of contact and providing a exceptional level of service at all times.
Key Responsibilities
19. Daily contact with existing customers
20. Contact with customers via email and telephone
21. Processing orders via Sage
22. Processing returns/credits via Sage
23. Working with our Sales Team to ensure our customers are satisfied
About you?
24. Customer service experience advantageous
25. Excellent telephone manner
26. The ability to remain calm in a busy environment
27. Adaptability and organisational skills
28. Experience of Microsoft office
29. Good speed while providing excellent Customer Service
Details
30. Hours: Monday-Friday, 09:00 - 17:00 (30 min lunch)
31. Permanent
32. £23,000 - £24,000 per year
33. Opportunity to progress
34. On-site parking
35. 1 x free optical frame (after 3 months)
36. 1 x free sunglasses frame (after 3 months)
Location: Stoke Prior
Don't miss out on the fantastic opportunity, apply today!
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
37. skills
accuracy
38. qualifications
NVQ Certificate/Diploma in Customer Service
39. education
secondary school