We are seeking a dedicated and organised Treatment Coordinator to join our clients healthcare team. The successful candidate will play a vital role in managing patient treatment plans, ensuring seamless communication between patients and clinical staff, and enhancing the overall patient experience. This position offers an excellent opportunity for individuals passionate about healthcare and patient care to develop their career within a supportive environment.
Role :
Be the face of the brand, deliver a world-class experience for every customer.
Achieve KPIs and sales targets.
Call and follow-up with customers to drive sales.
Provide our customers with information about oral care products.
Keep accurate records of customer interactions and activities for improving the patient journey.
Help patients to finance their treatments.
Coordinate with the booking agents and patient care for smooth appointment planning.
Work with your team to create a positive, high-energy atmosphere.
Requirements:
● 2+yearsexperience in a successful sales position with B2C and F2F experience.
● Previous experience in the dental industry will be a plus.
● Energetic, well-organised and team spirited.
● Numbers-driven for sales and improving conversion rates.
● Passionate for customer relation maintenance.
● Excellent presentational skills for treatment introduction.
● Excellent verbal and written communication skills.